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Not only did my bike show up perfectly assembled, but the customer service in response to my questions had me throughly impressed and convinced to buy Brooklyn. I even got a free dad joke from the customer service rep. Highly recommend!
Thank you or sharing Quincey. We love us some dad jokes around here but we try to avoid sharing with customers as they're not ready for prime time. That said, we are thrilled to learn you're enjoying the bike and recommend it to others. -Ryan Zagata
Not only did my bike show up perfectly assembled, but the customer service in response to my questions had me throughly impressed and convinced to buy Brooklyn. I even got a free dad joke from the customer service rep. Highly reccomend!
Thank you for sharing Avery. We are gladd you are enjoying your Lorimer and we're thrilled to have you in the Brooklyn Bicycle Co. family. -Ryan Zagata
Nice helmet with good fit. Great adjustable system. Can’t stand the chin strap connector.
Very hard to attach or unattach.
Thank you for sharing your feedback Tom. Thousand uses a somewhat unique magnetic attachment that may take some getting used to but after you've used it for a bit, it will become second nature. -Ryan Zagata