Brooklyn Bicycle Co. Reviews

Based on 1255 reviews
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C
Selle Royal Ondina Grips
Charles F. Walker
Quick and easy.

I’ve had my Brooklyn for 7 or 8 years and the grips were embarrassing. Great investment—much nicer now.

Thanks for sharing Charles. We're glad your Brooklyn is continuing to take you wherever you're going. Glad the new grips polished your steed up a bit. -Ryan Zagata

T
Driggs 3
Timothy Perez

Great stylish bike!

Thanks so much for sharing Timothy. The Driggs remains one of our flagship models and is surely a head turner. We're glad you're enjoying. -Ryan Zagata

R
Roebling
Randy Hill

Roebling

Thanks for sharing your feedback Randy. -Ryan Zagata

White Brighton

We love this bike, but even more, we loved the experience buying it. The Brooklyn team is outstanding - best customer service I have ever experienced in a product category like this. I will definitely purchase from these guys again.

Thanks Todd. We're thrilled to hear that you're loving your ivory Brighton 7 Speed Cruiser and that you had a great experience with our Brooklyn team. We aim to provide the best customer service possible, so it means a lot to hear that we exceeded your expectations. Happy riding and welcome to the Brooklyn Bicycle Co. family! - Ryan Zagata

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Lorimer
Y.J.
Half year review, a short distance commuter

Riding this bike since last September for commuting and errands. I was looking for a simple yet attractive-looking bike, something classic and low-profile. I commute with my bike about 4 miles on sunny days in north Texas. Although my commute pathway has some gentle slopes, none of them is challenging so 9-speed options feel more than enough. The puncture-resistance tire works well, I haven't faced a puncture yet. And I also like the reflective tape on the rim. Overall, I am satisfied but recommend two upgrades. First, the stock hand grip is not good. With that, I feel pressure in my palm only after taking 5~10 minutes. Second, rim brake pads. The stock pad leaves black residue all over the wheels, chains, and so on. Kool Stop pads have worked well without any residue. They are not that expensive and super easy to switch.

Thank you for your half-year review of our Lorimer bike. We're glad to hear that it's been a great companion for your short distance commutes and errands. We designed it to be simple yet attractive, with a classic and low-profile look. It sounds like it's been perfect for your sunny rides in Texas. We're happy to hear that the puncture-resistant tires have been working well for you. Thank you for your recommendations for upgrades. We will definitely take your feedback into consideration for future improvements. Happy riding! -Ryan Zagata

K
Roebling
Keith

Absolutely amazing customer service, and I couldn’t be happier with the build quality of the bike. Highly recommend!!

Delighted!

My bike arrived quickly and it was assembled in short order. It has a smooth ride and a beautiful appearance. I am delighted!

Thank you so much for your kind words. We're thrilled to hear that you're delighted with your new bike. We also take pride in providing fast shipping and professional assembly, so it's great to hear that we hit the mark for you. -Ryan Zagata

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Wythe Fixie
Shiloh

For the price I thought it might not look so cheap but it does. It’s also not purpley pink like it looks on the picture it’s gray. Seat isn’t comfortable will need padding. It’s light though and a nice ride. But not worth it for the price

Thanks for taking the time to share your feedback Shilow and we are thrilled you found the bike to be lightweight and a nice ride. Our Wythe in the raw colorway is meant to evoke the color of Raw steel - hence the color name. While it does not appear purple or pink on our screens, we do understand that each screen may depict differently. Regarding the saddle, as you might imagine, finding that perfect, universally loved saddle is a challenge and while the Wythe's saddle has historically played to rave reviews, we recognize that everyone's definition of comfort differs. Thank you again for taking the time to share your feedback. -Ryan Zagata

A
Roebling
Aaron S
great simple commute bike

love this bike. Simple, works well, comfortable geometry, good gearing for city hills and light gravel. Really great value bike for the price.

Thank you so much for your glowing review of the Roebling Aaron. We're thrilled to hear that it has been a great companion for your commute. Simple yet effective, just like our customer service team (wink). We're glad that the bike's comfortable geometry and gearing have made your city hills and light gravel rides a breeze. And we couldn't agree more, it's definitely a steal for the price. Keep on riding and welcome to the Brooklyn Bicycle Co. family. -Ryan Zagata

A
Lorimer
Aaron S
great simple bike for my teen

Got this for my 13yo daughter for mostly city street/path riding. Not much to say other than it’s just perfect for this use case and she loves the bike. It’s simple, rides smoothly, gearing ratios are great, and it fits her well. Lovely bike.

Thanks so much Aaron. We're so happy to hear that it's been a great fit for your daughter's city riding adventures. We agree, it's a lovely bike with smooth riding and perfect gearing ratios. Keep having fun out there and welcome to the Brooklyn Bicycle Co. family. -Ryan Zagata

V
Bedford 8
Vanessa Blair
Love my new bike!

I’m thrilled with my new bike - highly recommend! Thanks to the Brooklyn Bike team and my local bike shop for making me feel so cared for during the purchase process.

Thanks for sharing and welcome to the Brooklyn Bicycle Co. family Vanessa. We are so happy to hear that you're loving your new Bedford 8 bike! Thanks for the shoutout to our team and your local bike shop - we're always here to make sure our customers feel taken care of. Keep on pedaling and enjoying the ride! ‍♀️‍♂️ -Ryan Zagata

Nice carrier!

Well built carrier; I expect it will last for many years. My only quibble is the cheap-looking branded sticker stuck to the top, which is easy enough to pull off but required some elbow grease to remove the residue.

Thanks so much for sharing. As you might imagine, many of the suppliers we work with include removable branding on their products. We apologize if they were a bit aggressive with their use of glue to attach their packaging. -Ryan Zagata

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Willow 7i Disc
Steven Chase
Perfect Transportation

It’s not just a great bike but the sales team was wonderful to deal with.

Thank you so much for sharing Steven. We're thrilled you're enjoying your Willow 7. It's become an incredibly popular model for us. - Ryan Zagata

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Franklin 3 Speed
Paulette Alonso
Franklin 3

I like the city bike…I like sitting upright and after many yrs out of the saddle this is working great for me. 😊

Thanks for sharing Paulette. We are glad to learn that you are enjoying your Franklin 3. - Ryan Zagata

Brooks Proofide Leather Dressing

Glad this did the job for you. -Ryan Zagata

Really happy.

At 5'2", it's really great to find a bike that fits.
The shop that was picked to assemble the bike was really friendly and professional.
It's a fabulous bike.

Thank you so much for taking the time to share your feedback Margaret. We are thrilled you're enjoying your Franklin 8. -Ryan Zagata

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Franklin 8 Speed
Shirlene Soos
Great purchase

I was a bit hesitant on purchasing a bike online but wow… so happy with this purchase. The bike I ordered was better than expected!

Thanks so much for sharing your feedback Shirlene. We are thrilled you are enjoying your Franklin. -Ryan Zagata

Perfect. Bicycle and Customer Service

I meant to write this a lot sooner. The bicycle is great. I am enjoying riding her around Baton Rouge, though it sometimes feels like an extreme sport. A cyclist, I have come to realise, is somewhat rare in these parts (and more than a little unwanted). Regardless, I persevere because I love cycling and hate cars and I am used to cycling. It was a fair bit safer in Europe, I got knocked off twice here already and this never happened to me before, but I am hoping that more people will take to cycling and then things will get better. Anyway I am not planning on stopping.
The bicycle is very trusty and beautifully designed. She withstood two pickup trucks so far (hopefully there won’t be more, but they have drive through Daiquiris here).
Excellent customer service throughout. Hassle free. Friendly.
Would have wrote this much sooner (got bicycle last June) but my mother died unexpectedly and so I went home to the UK for a while.

Thank you for sharing such a thorough review Violet. We are glad you've emerged unscathed from the daquiri drinking drivers. Thanks also for sharing such a fun photo. -Ryan Zagata

A
Franklin 3 Speed
Anonymous
Super good end to end experience

Super informative website, easy online ordering and the delivery to a local bike shop for assembly and pickup made the whole exercise a positive experience. As I live interstate it made a big difference. Thank you

Thank you so much for taking the time to share your experience with your Franklin 3! We are thrilled to hear that our website was informative and the online ordering process was easy for you. -Ryan Zagata

Nantucket Tuckernuck Rectangle Basket

Thank you so much for sharing Michael. -Ryan Zagata

D
Lorimer
DONNA KOTOFF
LORIMER in MATTE DENIM

The bike is beautiful and given as a Christmas Gift to my nephew, he LOVES IT!
It is well made, not too heavy, streamline, fits the parameters for metro travel, easy to ride and all around a beautiful bike we are expecting to ride a long time!

Thank you so much for sharing and for the specific points highlighted why your nephew emphatically LOVED IT. -Ryan Zagata

Upgraded Center Mount Kickstand

We have an older model bicycle from around 2015. Old Kickstand kept bike with more on a lean, like a chance it would fall over. New kickstand seams to keep bike standing straight up. It's very sturdy and better made than the last one. So far it's been great.

Thank you for sharing Carl. We're glad the kickstand did the job for you. - Ryan Zagata

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Commuter Bundle Plus
Linda Bolliger
Great bike accessories

Strong lock. Rechargeable front and back lights with multiple settings (I use slow blinking one.)
And an easy to reach bell that does not startle people too much.

Thanks for sharing Linda. Love that you added on the commuter bundle to get yourself going quickly. We appreciate the feedback. -Ryan Zagata

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Willow 3 Speed
Linda Bolliger
My beautiful red Willow bike!

Comfortable to ride. Takes bumps on streets and paths well. Brakes well. Beautiful red color.

Having fun on my Willow.

Great to learn you're putting your Willow through the paces and she's responding as expected. -Ryan Zagata

J
Roebling
Jim Lokey

I ordered a bicycle as a Christmas gift for my grandson. I definitely ordered it later than I should have for delivery and assembly by Christmas. Nevertheless, it arrived on time, assembly was seamless, and the bicycle is beautiful. Kudos to Brooklyn Bicycles.

Thanks for sharing Jim. We are glad the timeline worked out in your favor. We appreciate your business. -Ryan Zagata